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Privacy Policy

Effective Date: 8/01/2024

1. Introduction Community Home Care (“we,” “us,” “our”) is committed to protecting the privacy of our clients. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when signing up for our services, specifically in compliance with 10DLC regulations.

2. Information We Collect

  • Personal Information: We collect personal information, such as your phone number, through our “Contact Us” page when you choose to provide it. This information is used solely to communicate with you regarding your inquiries and appointments.

3. How We Use Your Information

  • Service Provision: We use your phone number and/or email address solely to communicate with you regarding your appointments and related healthcare services.
  • Compliance: We ensure that all communications comply with 10DLC regulations, meaning that your information is used only for the purposes for which you have explicitly consented.

4. Information Sharing

  • Third-Party Providers: We do not share your phone number or any other personal information with third-party providers, except where necessary to facilitate our communications with you (e.g., SMS gateways). These providers are contractually obligated to protect your information in compliance with applicable laws and regulations.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. All communications are encrypted and securely transmitted in compliance with 10DLC standards.

6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information at any time.
  • Opt-Out: You may opt out of receiving communications from us at any time by following the instructions in the messages you receive or by contacting us directly.

7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: 845-425-6555